EFFECTIVE 18 SEPTEMBER 2026
Refund & Cancellation Policy
This operational policy explains cancellation and refund-request handling for ZEYVUNE digital services. It does not provide legal advice.
Subscriptions
Premium Monthly and Premium Annual are recurring subscriptions. You may cancel a future renewal through your account or by contacting support. A scheduled cancellation stops the next renewal charge, and Premium remains active until the end of the already-paid billing period.
One-time Scan
ZEYVUNE Scan is a one-time digital service, not a subscription. A completed and delivered Scan is not automatically eligible for a refund. Requests may be reviewed for technical non-delivery, duplicate charges, unauthorized charges, or cases required by applicable law.
Refund requests
Cancellation stops a future renewal; a refund request concerns an already-paid transaction. Send requests to support@zeyvune.com. Requests are reviewed based on delivery and use of the service, billing circumstances, and applicable law. No guaranteed refund window is offered.
Promotional purchases
ZEYVUNE30 provides 30% off the first payment only. It does not repeat on subscription renewals. Cancellation and refund requests for promotional purchases follow this same policy.
Statutory rights
This policy does not limit rights that cannot legally be excluded under applicable law.